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<channel>
	<title>IT Queries: Computer problems answered &#187; Internet Explorer</title>
	<atom:link href="http://itqueries.com/category/internet-explorer/feed/" rel="self" type="application/rss+xml" />
	<link>http://itqueries.com</link>
	<description>Computer problems answered</description>
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		<item>
		<title>I can&#8217;t see images in Internet Explorer</title>
		<link>http://itqueries.com/2011/05/15/i-cant-see-images-in-internet-explorer/</link>
		<comments>http://itqueries.com/2011/05/15/i-cant-see-images-in-internet-explorer/#comments</comments>
		<pubDate>Sun, 15 May 2011 02:02:50 +0000</pubDate>
		<dc:creator>Paul Wallbank</dc:creator>
				<category><![CDATA[Internet Explorer]]></category>
		<category><![CDATA[Windows 7]]></category>
		<category><![CDATA[Windows Vista]]></category>
		<category><![CDATA[Windows XP]]></category>

		<guid isPermaLink="false">http://itqueries.com/?p=1470</guid>
		<description><![CDATA[When I surf the web using Internet Explorer, I can&#8217;t see any images and just get an empty box with a red X in it. How do I see my images? You can turn images on in Internet Explorer by clicking the Options menu in Internet Explorer then choose the Advanced Tab and make sure [...]]]></description>
			<content:encoded><![CDATA[<p><em>When I surf the web using Internet Explorer, I can&#8217;t see any images and just get an empty box with a red X in it. How do I see my images?</em></p>
<p>You can turn images on in Internet Explorer by clicking the <strong><em>Options</em></strong> menu in Internet Explorer then choose the <em><strong>Advanced</strong></em> Tab and make sure the <em><strong>Show Pictures</strong> </em>check box is ticked. Click Okay and you should find that resolves the problem.</p>
<p>If it doesn&#8217;t you may have a security program interfering or there may be an other setting you need to change, Microsoft go into some detail on this in their <a title="pictures are not displayed in internet explorer microsoft knowledge base" href="http://support.microsoft.com/kb/283807" target="_blank">Pictures are not displayed on Web sites in Internet Explorer</a> Knowledge Base post.</p>
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		</item>
		<item>
		<title>Can websites you didn&#8217;t visit be in your history?</title>
		<link>http://itqueries.com/2011/04/12/can-websites-you-didnt-visit-be-in-your-history/</link>
		<comments>http://itqueries.com/2011/04/12/can-websites-you-didnt-visit-be-in-your-history/#comments</comments>
		<pubDate>Tue, 12 Apr 2011 11:40:13 +0000</pubDate>
		<dc:creator>Paul Wallbank</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Internet Explorer]]></category>

		<guid isPermaLink="false">http://itqueries.com/?p=1443</guid>
		<description><![CDATA[Is it possible for websites to be in your history that you did not visit (using windows internet explorer)? if so, how? Unless your computer has been seriously infected with a very malicious bug, it&#8217;s impossible for un-visited sites to be in your browsing history list. However it is possible you don&#8217;t know you&#8217;ve visited [...]]]></description>
			<content:encoded><![CDATA[<p><em>Is it possible for websites to be in your history that you did not visit (using windows internet explorer)? if so, how?</em></p>
<p>Unless your computer has been seriously infected with a very malicious bug, it&#8217;s impossible for un-visited sites to be in your browsing history list.</p>
<p>However it is possible you don&#8217;t know you&#8217;ve visited these sites as some web locations activate new sites called <strong><em>pop-ups</em></strong>, these are the screens that appear while you are surfing other sites. They have a relation called a <strong><em>pop under</em></strong> that sometimes appears when you shut down your other pages. It could be that some of these sites are appearing in your history.</p>
<p>Generally though it&#8217;s unlikely any site you haven&#8217;t visited to appear in your browser history, it is possible though someone else using your computer is visiting sites you aren&#8217;t aware of.</p>
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		</item>
		<item>
		<title>Should I keep Internet Explorer 8</title>
		<link>http://itqueries.com/2011/02/25/should-i-keep-internet-explorer-8/</link>
		<comments>http://itqueries.com/2011/02/25/should-i-keep-internet-explorer-8/#comments</comments>
		<pubDate>Fri, 25 Feb 2011 14:25:50 +0000</pubDate>
		<dc:creator>Paul Wallbank</dc:creator>
				<category><![CDATA[Internet Explorer]]></category>
		<category><![CDATA[Windows 7]]></category>
		<category><![CDATA[Windows Vista]]></category>
		<category><![CDATA[Windows XP]]></category>

		<guid isPermaLink="false">http://itqueries.com/?p=1421</guid>
		<description><![CDATA[when going to uninstall IE8 it told me that I risk corrupting all the programs ]]></description>
			<content:encoded><![CDATA[<p><em>I decided to Uninstall Internet Explorer 8 from my computer and change  to Firefox and Opera for my web browsers.  However, when going to  uninstall IE8 it told me that I risk corrupting all the programs that I  had loaded since installing IE8. Should I ignore the warning or simply  leave IE8 unused on the computer? Thanks.</em></p>
<p>The warning is a bit over the top however, technically speaking, damaging some files or settings is a possibility (although that&#8217;s an indictment on Microsoft&#8217;s installation routines and Windows&#8217; general susceptibility to mischief by rogue programs).</p>
<p>Internet Explorer 8 is probably the best of all the IE versions and Internet Explorer is critical to running a lot of basic Windows processes.</p>
<p>On balance, unless there&#8217;s something important on your computer that insists on running on an earlier Internet Explorer version, it&#8217;s best to leave IE8 on your system. We&#8217;ve <a title="Alternatives to Internet Explorer" href="http://itqueries.com/2008/12/17/alternatives-to-internet-explorer/" target="_blank">listed the main four alternatives to IE</a> previously and think all of them do a good job.</p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Strange error message when I open an Internet site</title>
		<link>http://itqueries.com/2010/12/17/strange-error-message-when-i-open-an-internet-site/</link>
		<comments>http://itqueries.com/2010/12/17/strange-error-message-when-i-open-an-internet-site/#comments</comments>
		<pubDate>Thu, 16 Dec 2010 21:49:20 +0000</pubDate>
		<dc:creator>Paul Wallbank</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Internet Explorer]]></category>
		<category><![CDATA[Spyware]]></category>
		<category><![CDATA[Windows 7]]></category>
		<category><![CDATA[Windows 95]]></category>
		<category><![CDATA[Windows 98]]></category>
		<category><![CDATA[Windows ME]]></category>
		<category><![CDATA[Windows Vista]]></category>
		<category><![CDATA[Windows XP]]></category>

		<guid isPermaLink="false">http://itqueries.com/?p=1354</guid>
		<description><![CDATA[how to change a web browsers start page]]></description>
			<content:encoded><![CDATA[<p><em>Everytime I open an internet site I get a box with the following dialogue:</em></p>
<p><em>Line 11</em> <em><br />
Char 56<br />
Error Object does not support this properly or method<br />
Code  0<br />
URL   http/<a href="http://www.google.com.au/search" target="_blank">www.google.com.au/search</a>?<br />
sourceid = navclient&amp;ie=UTF<br />
&amp;&amp;rlz=IT4TSAU_enAU354AU354&amp;q=</em></p>
<div id=":au">
<p><em>train+stat</em></p>
<p><em>I use a Toshiba Satellite laptop and have Windows 7.</em></p>
</div>
<div>The problem is in the start page of your web browser. For some reason it&#8217;s trying to open a Google search page, although the part of the link that reads <em><strong>navclient</strong></em> indicates it may have something to do with Norton Antivirus.</div>
<div>Changing the browser start page is relatively easy, here&#8217;s the instructions for changing the three most popular browsers;</div>
<div></div>
<div><strong>Internet Explorer<br />
</strong>In Microsoft IE, open the browser, click the <strong>Tools</strong> menu, choose <strong>Internet Options</strong> and under the <strong>General</strong> tab you&#8217;ll find a box named <strong>Home Page</strong>. Delete anything in that box, click <strong>OK</strong> and <strong>Apply</strong>.</div>
<div></div>
<div><strong>Mozilla Firefox</strong><br />
For Firefox, click the <strong>Tools</strong> menu, select <strong>Options</strong> and in the <strong>General </strong>section click the <strong>Restore to Default</strong> button. Click <strong>OK </strong>and <strong>Apply</strong>.</div>
<div></div>
<div><strong>Google Chrome</strong><br />
Unlike the other two browsers, Chrome doesn&#8217;t have a menu bar so click the wrench (spanner) icon in the top right hand corner. Select <strong>Options</strong> and in the <strong>Basics</strong> tab click the <strong>Open the home page</strong> radio button in the <strong>On Startup</strong> section. Click Close.</div>
<div></div>
<div>That should clear the problem however it could be a Norton Anti Virus setting is causing this, if you are no longer using the program we&#8217;d recommend removing Norton as we discuss in <a title="Permanent Link: Norton Antivirus will not uninstall" rel="bookmark" href="../2009/10/08/norton-antivirus-will-not-uninstall/">Norton Antivirus will not uninstall.</a></div>
<div></div>
<div>Page hijacking, which is what this problem is sometimes called, is also a common problem when you have a malware, or virus, infection. We&#8217;d also recommend <a title="Removing a computer trojan" href="http://itqueries.com/2007/08/17/removing-a-trojan/" target="_blank">checking your computer for Trojans.</a></div>
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		<item>
		<title>Outlook Web Access doesn&#8217;t show folders</title>
		<link>http://itqueries.com/2010/08/28/outlook-web-access-doesnt-show-folders/</link>
		<comments>http://itqueries.com/2010/08/28/outlook-web-access-doesnt-show-folders/#comments</comments>
		<pubDate>Sat, 28 Aug 2010 00:18:10 +0000</pubDate>
		<dc:creator>Paul Wallbank</dc:creator>
				<category><![CDATA[Internet Explorer]]></category>
		<category><![CDATA[Outlook]]></category>
		<category><![CDATA[Windows Vista]]></category>

		<guid isPermaLink="false">http://itqueries.com/?p=1213</guid>
		<description><![CDATA[Outlook Web Access can be blocked by add-ins, security programs and the inbuilt Internet Explorer settings.]]></description>
			<content:encoded><![CDATA[<p><em>I run Windows Vista Home Basic. Around June, I could no longer view my emails using Web Access for Outlook. All toolbars and folder trees were visible but the main area to view the list of emails in any folder is empty with the statement across the top saying &#8211; There are no items to view. Using my desktop, I don&#8217;t have a problem. Seems to be a change to my laptop in recent months. Our IT dept is unable to suggest a fix after many hours of review. Can you make a suggestion?</em></p>
<p>The obvious problem is a security patch or update to your system has blocked something on the laptop. You may want to ask your IT department to have a look at the security settings on your system and add your organisation&#8217;s server address to the &#8220;whitelists&#8221;, the list of sites trusted by your laptop&#8217;s security programs.</p>
<p>It may also be that your server address has somehow got onto a blocked list in your program settings. If you are using Internet Explorer on Windows Vista, <a title="Changing Internet explorer security settings" href="http://windows.microsoft.com/en-us/Windows7/Change-Internet-Explorer-Security-settings" target="_blank">follow these instructions from Microsoft on how to resolve the problem</a>.</p>
<p>You many also want to try another web browser, although  Outlook Web Access works best on Internet Explorer.</p>
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		</item>
		<item>
		<title>&#8220;You appear to be connected to the Internet but the page cannot be displayed&#8221;</title>
		<link>http://itqueries.com/2010/01/04/you-appear-to-be-connected-to-the-internet-but-the-page-cannot-be-displayed/</link>
		<comments>http://itqueries.com/2010/01/04/you-appear-to-be-connected-to-the-internet-but-the-page-cannot-be-displayed/#comments</comments>
		<pubDate>Sun, 03 Jan 2010 23:15:45 +0000</pubDate>
		<dc:creator>Paul Wallbank</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Internet Explorer]]></category>

		<guid isPermaLink="false">http://itqueries.com/?p=1069</guid>
		<description><![CDATA[When I attempt to access the Internet via Internet Explorer I get the message "You appear to be connected to the Internet but the page cannot be displayed" regardless of the page I am attempting to open]]></description>
			<content:encoded><![CDATA[<p><em>When I attempt to access the Internet via Internet Explorer I get the message &#8220;You appear to be connected to the Internet but the page cannot be displayed&#8221; regardless of the page I am attempting to open. Any ideas?</em></p>
<p>This sounds like a classic web browser hijack where your web surfing is redirected through another page. You should follow our <a href="http://itqueries.com/2007/08/17/removing-a-trojan/">Removing a Trojan</a> instructions.</p>
<p>Replacing Internet Explorer with another browser is highly recommended as well. We like Mozilla Firefox, but there are <a href="http://itqueries.com/2008/12/17/alternatives-to-internet-explorer/">other alternatives as well</a>.</p>
<p>If you are still having problems, we have further ideas on our <a href="http://itqueries.com/2008/12/17/alternatives-to-internet-explorer/">Browsers not connecting to the Internet</a> page.</p>
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		<item>
		<title>Deleting browser history</title>
		<link>http://itqueries.com/2009/12/13/deleting-browser-history/</link>
		<comments>http://itqueries.com/2009/12/13/deleting-browser-history/#comments</comments>
		<pubDate>Sat, 12 Dec 2009 21:14:52 +0000</pubDate>
		<dc:creator>Paul Wallbank</dc:creator>
				<category><![CDATA[Internet Explorer]]></category>

		<guid isPermaLink="false">http://itqueries.com/?p=995</guid>
		<description><![CDATA[I have some names &#038; urls I'd like deleted off my tool bar. When I highlight them &#038; click the delete button, they appear gone; however, when I begin typing the previous name &#038; url is right back there again. How can I get rid of unwanted names &#038; urls permanently?]]></description>
			<content:encoded><![CDATA[<p><strong><em>I have some names &amp; urls I&#8217;d like deleted off my tool bar. When I highlight them &amp; click the delete button, they appear gone; however, when I begin typing the previous name &amp; url is right back there again. How can I get rid of unwanted names &amp; urls permanently?</em></strong><em></em></p>
<p>You can delete Internet Explorer&#8217;s history by clicking <em><strong>Tools</strong></em>, <strong><em>History</em></strong> and clicking <strong><em>Delete</em></strong><em></em> under the Browsing History section.</p>
<p style="text-align: center;"><img class="size-thumbnail wp-image-996  aligncenter" title="Internet explorer settings" src="http://itqueries.com/wp-content/uploads/2009/12/internet-explorer-150x150.jpg" alt="Internet explorer settings" width="150" height="150" /></p>
<p>Another quick way of doing this is using a clean up tool like CCleaner or <a title="Ccleaner tool" href="http://www.ccleaner.com/" target="_blank">Cleanup!</a> These have the advantage of tidying up a lot more than just browsing histories.</p>
<p></em></p>
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		<item>
		<title>Outlook Express icon has disappeared</title>
		<link>http://itqueries.com/2009/10/26/outlook-express-icon-has-disappeared/</link>
		<comments>http://itqueries.com/2009/10/26/outlook-express-icon-has-disappeared/#comments</comments>
		<pubDate>Mon, 26 Oct 2009 12:30:57 +0000</pubDate>
		<dc:creator>Paul Wallbank</dc:creator>
				<category><![CDATA[Internet Explorer]]></category>
		<category><![CDATA[Outlook Express]]></category>
		<category><![CDATA[Windows 95]]></category>
		<category><![CDATA[Windows 98]]></category>

		<guid isPermaLink="false">http://itqueries.com/?p=910</guid>
		<description><![CDATA[My Outlook Express dissapeared after I shut down with it still open]]></description>
			<content:encoded><![CDATA[<p><em>My Outlook Express dissapeared after I shut down with it still open, I found a 2nd copy in control panel[that computer tech pmade when OE froze a year ago] and dragged and am using it. </em></p>
<p><em>BUT my files dont recognise it, I can ATT; pics to emails but I cant send a picture to be emailled, mess; Cannot start Microsoft Outlook ,requires M O Express 4.01 or greater. You can install OE by runnig IE5 setup .exe from the IES folder located on your cd or through the windows website</em></p>
<p>It sounds like your Outlook Express 5 is damaged and your computer is actually using Outlook, which is a totally different program.</p>
<p>To fix this, you&#8217;ll need to repair the Internet Explorer 5 installation by following our instructions on <a title="Using the add/remove programs applet to remove software" href="http://itqueries.com/2008/01/31/uninstalling-software/" target="_blank">Removing Software</a>.</p>
<p>When you select Internet Explorer, it will give you the choice to remove, repair or modify. Choose modify and make sure the Outlook Express is ticked in the list of installed options. If it is, cancel the modify, repeat the process and choose repair then follow the wizard through the repair process.</p>
<p>You should keep in mind Outlook Express and Internet Explorer 5 are extremely out of date programs and you should upgrade to the newest version your system can support. You may also want to consider buying a new computer as these problems are probably related to the age of the system.</p>
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		<item>
		<title>Changing the browser search engine</title>
		<link>http://itqueries.com/2009/06/09/changing-the-browser-search-engine/</link>
		<comments>http://itqueries.com/2009/06/09/changing-the-browser-search-engine/#comments</comments>
		<pubDate>Mon, 08 Jun 2009 21:26:23 +0000</pubDate>
		<dc:creator>Paul Wallbank</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Internet Explorer]]></category>
		<category><![CDATA[bing]]></category>

		<guid isPermaLink="false">http://itqueries.com/?p=821</guid>
		<description><![CDATA[I want to change my browser search engine to use Microsoft's Bing. How do I do this?]]></description>
			<content:encoded><![CDATA[<p><em>I want to change my browser search engine to use Microsoft&#8217;s Bing. How do I do this?</em></p>
<p><em>The simplest way is to simply type <strong><em><a title="Bing search engine" href="http://www.bing.com" target="_blank">www.bing.com</a></em></strong> into your browser&#8217;s address bar and go from there, but if you want to set your system so it always uses Bing, you need to change the default settings.</em></p>
<h2>Google Chrome</h2>
<p>Click the spanner icon in the top right hand corner, select <strong>Options</strong> and under the <strong>Basics</strong> tab choose <strong>Default Search</strong>.</p>
<p>As a new browser, Bing won&#8217;t be listed so select <strong>Manage</strong>, then <strong>Add </strong>and type the Microsoft Bing into the <strong>Name</strong> box and the address www.bing.com into the <strong>URL</strong> field. Click <strong>Okay</strong> and <strong>Close</strong>.</p>
<h2>Internet Explorer</h2>
<p>Next to the Search box in the top right hand corner is an arrow pointing down, click on that and select <strong>Change Search Defaults</strong>. Highlight <strong>Live Search</strong> and click <strong>Set Default</strong>. Click <strong>Okay</strong>.</p>
<h2>Firefox</h2>
<p>In Firefox, go to the <a title="Live Search Firefox add on" href="https://addons.mozilla.org/en-US/firefox/addon/4610" target="_blank">Mozilla Live Search Add On Page</a>, click the <strong>Add to Firefox </strong>button and a box will appear asking if you want to add Live Search to your system. Tick the box that says &#8220;start using right away&#8221;  and click <strong>Add</strong>.</p>
<p>Keep in mind you can undo these settings easily by simply changing the settings back to Google, Yahoo! or whichever search engine you prefer so it&#8217;s no great problem if you find Bing doesn&#8217;t work for you.</p>
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		<item>
		<title>What is the Windows Scripting Host?</title>
		<link>http://itqueries.com/2009/06/08/what-is-the-windows-scripting-host/</link>
		<comments>http://itqueries.com/2009/06/08/what-is-the-windows-scripting-host/#comments</comments>
		<pubDate>Mon, 08 Jun 2009 04:20:03 +0000</pubDate>
		<dc:creator>Paul Wallbank</dc:creator>
				<category><![CDATA[Internet Explorer]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Windows 95]]></category>
		<category><![CDATA[Windows 98]]></category>
		<category><![CDATA[Windows ME]]></category>
		<category><![CDATA[Windows Vista]]></category>
		<category><![CDATA[Windows XP]]></category>

		<guid isPermaLink="false">http://itqueries.com/?p=816</guid>
		<description><![CDATA[The Windows Scripting Host is an important part of all Windows versions later than the first version of Windows 95. It automates various functions and it's critical to operation of various Windows features like Automatic Updates.]]></description>
			<content:encoded><![CDATA[<p>The <a title="Windows Scripting Host" href="http://en.wikipedia.org/wiki/Windows_Script_Host" target="_blank">Windows Scripting Host</a> is an important part of all Windows versions later than the first version of Windows 95. It automates various functions and it&#8217;s critical to operation of various Windows features like Automatic Updates.</p>
<p>It does have some problems however and using it to infect Windows computers through &#8220;drive by downloads&#8221; has been a favourite trick of virus and spyware writers in recent years.</p>
<p>While it does create security problems for Windows users, it is an essential part of the system so you need the latest updates for it.</p>
<p>Microsoft have a number of updates for Windows Scripting;</p>
<ul>
<li>Windows XP and Server 2003 users should download <a title="Windows Scripting Host for Windows XP and Server 2003" href="http://www.microsoft.com/downloads/details.aspx?familyid=47809025-D896-482E-A0D6-524E7E844D81&amp;displaylang=en" target="_blank">Version 5.7</a></li>
<li><a title="Windows Scripting Host for Windows XP and Server 2003" href="http://www.microsoft.com/downloads/details.aspx?familyid=47809025-D896-482E-A0D6-524E7E844D81&amp;displaylang=en" target="_blank"></a>Windows 2000, 98 and ME users should use <a title="Microsoft Windows Scripting Host 5.6 for Windows 98, ME and 2000" href="http://www.microsoft.com/downloads/details.aspx?FamilyId=C717D943-7E4B-4622-86EB-95A22B832CAA&amp;displaylang=en" target="_blank">Version 5.6</a>.</li>
<li>Vista users should use <a title="Windows Powershell Download" href="http://www.microsoft.com/downloads/details.aspx?FamilyId=C6EF4735-C7DE-46A2-997A-EA58FDFCBA63&amp;displaylang=en" target="_blank">Windows PowerShell</a></li>
</ul>
<p>It&#8217;s best to download and install the appropriate package and then run the <a title="Microsoft Windows Update" href="http://windowsupdate.microsoft.com" target="_blank">Windows Update</a> program.</p>
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