IT Queries: Computer problems answered

My outlook express will not open hypertext links.I have to copy and paste the links  to the address bar to view the linked page.

First you need to check that this is just Outlook Express, you might want to check that links work from other programs. If it is all other programs then it could be an errant firewall, security or pop-up blocking program at work.

If it is only affecting Outlook Express then it sounds like a problem with Internet Explorer. IE controls many of the functions in Outlook Express so the first possible fix is to open the Internet Explorer options, click “Advanced” and click the “Restore Defaults” button.

If that doesn’t work, then we’d recommend reinstalling your web browser. Click Start, Run and type “sfc /scannow“. You may be asked for a Windows disk.

Generally we recommend using an alternative to Internet Explorer for general web surfing. Our favorites are Firefox and Opera.

As a matter of course we’d also recommend checking for spyware and viruses. If the problem continues you should call your local computer guy to have a look at it.

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