I am having problems accessing my Yahoo mail. It was all OK until about a week ago. I installed Nortons 360 about a month ago but it worked OK with that for a while. I now get a bland screen coming up with just blue text and no pictures or boxes etc. I have 3 computers linked and it is happening on all 3. I am with Bigpond. It is most frustrating as I am running a project and all my operating files are stored in the emails.
I have Windows and am using Internet Explorer as my browser. I am wondering if ther is anything in the properties which may have been unchecked with regard to the Yahoo website. I can access all other websites OK. The problem sometimes fixes itself for a few hours then it seems to freeze and I have to restart it and it comes back as only text. PLEASE HELP!
We’ve had a few reports of Yahoo! Mail having these problems recently. It appears there’s been some changes to their system which causes these problems.
If the problem continues you could try using Mozilla Firefox, this will show if the problem is with Internet explorer or deeper in the system.
The final suggestion is to exclude the Yahoo! domains from the Norton 360 firewall. To fix this open Norton 360, click Tasks and Settings then Advanced Settings and Firewall Protection Settings, Symantec have full instructions on doing this at their website. You may need to ask Yahoo! what addresses should be added to the trusted list.