IT Queries: Computer problems answered

I’m using Windows XP Pro Service Pack 1. The system is often very slow changing from one page to another, especially on Ebay.

I can select a favourite search in MyEbay and the new page sits there blank white with an hourglass and no activity on the data in & out meter. Hit refresh and it comes up immediately for a second and then goes blank again. This has lost us a few good buys on Ebay cause it wouldn’t go to the next page quickly.

Progressively getting worse, used to be perfect. Now on 1500k/sec connection.

Ta Geoff

Hi Geoff, we assume you are using Internet Explorer. It’s possible the phishing filter is interfering with the site. We’ve discussed this previously where it’s caused problems and we’d suggest turning it off.

You may want to check you aren’t infected with spyware. One favourite trick of spyware writers is to redirect web browsers so it looks like they are coming from somewhere else and this is exactly the sort of problem they can create. Try the XCleaner online scan tool.

Other things that could be causing it are toolbars with various phishing and malware filters. The Google and Yahoo! toolbars are quite capable of this. You can either uninstall them or disable them.

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