IT Queries: Computer problems answered

Hi,

Can you please tell me to name of the programme that you can buy/download that is used to return digital dictation that you have accidently deleted from your computer.

Julie

Hi Julie,

Losing any file is a serious pain. The best free tool we’ve come across is Restoration.

When you’ve lost a file, the most important thing is to stop using that computer. The more you use the computer, the more likely you are to overwrite the deleted file.

We recommend you download the program to another computer, then copy the program to a USB drive or CD (Restoration will actually fit on a floppy disk which you can use if you have spare disks and both machines have floppy drives).

When you run it, choose the drive (usually c: drive) where the file was lost from, type part of the lost file’s name (leave blank if you don’t remember what it was called) and click Search Deleted Files.

The search might take some time, several hours if you’ve left the file name blank and it’s a big drive. Be patient and let it run.

Once its finished and the list of found files appears, highlight the file you want and click the Restore by copying button. You’ll be asked to save the file somewhere, make sure you choose a place and name you’ll remember.

Losing data is always a big worry and this is why we always recommend having a backup drive and good backup software.

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