Local area connection: Limited or no connectivity

November 19th, 2007 Paul Wallbank Posted in Hardware | 1 Comment »

I run XP Home Edition and after a recent upgrade to RAM, mother board and HD I am getting intermittent problems with Local Area Connection Status: “Limited or no connectivity”.

I have spent a full day on the phone with 3 microsoft technicians with no results. I have a wireless laptop networked to the problematic PC and it is still able to connect to the internet – I have also attached the modem to the laptop, so I have ruled out modem problems. Any help you can provide I would really appreciate! I run a small homed based business and this is impacting on my business.

Thank you Diane

Generally the procedure for fixing this error is to troubleshoot the connection by eliminating the possibilities. While I’m sure you’ve gone through this with the support techs, it’s worthwhile recapping the procedure.

  • Test the connection. Plug another computer to the router or modem to see if it works, if two computers have the same problem then it’s not the router.

    Keep in mind that sometimes one individual port can be damaged, so it’s worthwhile testing all the network ports on the modem or router.

  • Test the cable, plug in another cable to see if the problem goes away. Cables do get damaged.
  • If possible, reset the computer to a previous restore point.
  • Turn off any firewalls and security software installed on the computer.
  • Repair the TCP/IP stack, by clicking Start, Run and typing netsh int ip reset resetlog.txt. Reboot the computer afterwards.
  • Run a spyware and virus scan. This sort of problem can be caused by malware.

    • Given you’ve just replaced the motherboard, and you’ve probably followed this procedure a number of times with the techs it sounds like the LAN port is damaged.

    We recommend you take it back to the shop to replace the network card or motherboard.


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      One Response to “Local area connection: Limited or no connectivity”

      1. yuvraj Says:
        January 16th, 2008 at 12:05 am

        I want to provide security to my Local Area Connection so no other can change the IP address

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