IT Queries: Computer problems answered

I accidentally removed windows XP service pack 2 from my computer. i logged back on and tried to down load again and couldn’t as i need internet explorer 5. so i tried to download that but was unsuccessful. I have the original windows XP home edition CD but i cant find my serial no. how do i get my computer running normal again?????

Missing registration keys are a nuisance that we’ve discussed in a previous post.

The fact you can’t install Internet Explorer indicates there is some sort of problem with the Windows installation. You’ll need to repair this by running the System File Checker function.

If this doesn’t repair the problems, you’ll need to call in a computer tech. The good news with that is a competent tech will have both the later versions of Internet Explorer and SP2 which will save you the nuisance of the big downloads involved.

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