No video in Outlook Express

In outlook express, when running an email with a video attachment, I get audio, but no video.

It depends upon what audio you are trying to run. Check what type of attachment it is and that you are trying to run the correct program. The following types are the common formats with the correct programs to run them.

  • MPG; Real or Windows Media Player
  • WMV; Windows Media Player
  • MOV; Apple Quick Time
  • FLV; Flash, this will run in your web browser but you need to install the Flash Player
  • Once you’ve determined you are running the right programs, check your video settings. We can’t really help any more until we know exactly what software is causing the problem.


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