IT Queries: Computer problems answered

I have just downloaded Norton Internet Security 2008 Upgrade on my Windows XP and now the following message keeps popping up on screen:
Windows – No Disk
exception processing message c0000013 parameters 75b6bf9c 4 75b6bf9c 75b6bf9c\”

Underneath this message there are three options:
cancel
try again
continue
However none of these options work and the only way to get rid of the message is to keep clicking on the X box at the top of the message.
I would appreciate your advice please.

We’ve covered some no disk errors previously and you may want to try those solutions, particularly the MS Config part.

A quick solution is to take the system back to a restore point shortly before you installed the Norton update and then re-installing the update.

A number of people have found this error is actually a Quicktime problem and updating Quicktime removes the error. If you are installing QT, uninstall the old versions listed in the Add/Remove programs Control Panel.

If you still have the problem, you’ll need to do some detective work in the Event Viewer. This will give you more clues as to where the problem lies.

As you can see there’s a lot of potential things that can cause these problems. If you are still stuck, you may need to call a tech.

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