IT Queries: Computer problems answered

I have a SCSI drive that wont boot to xp pro. Just keeps rebooting. Tried repair from install disc I get x00000024 STOP error. I have xp on other disc plug drive in and it will find it if I go to device manager but then chashes the system and reboots. So can\’t get to it as slave.
Have tried seatools no go, others too.

The  stop error indicates a problem with the hard disk drive, usually it means a damaged ntfs.sys file but can mean a corrupted file system.

Given you can’t access this drive as a slave, it almost certainly appears to be the latter.

The drive needs to be tested for physical errors and if it isn’t damaged then a reformat and reinstall. Of course you’ll need to get any data off the computer.

The best way to do this is to start your computer from a boot disk, either a Windows 2000, XP or Vista disk or a specialist disk like Bart PE or Knoppix. You will be asked to install the SCSI drivers. From there you should be able to access the drive and recover the information.

If you can’t, try using a different SCSI card to see if that resolves the problem. If not, then you will have to contact a professional data recovery company.

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