IT Queries: Computer problems answered

My computer is keep on shutting down every 5 minutes. when I open my computer then after 5 minutes will automatically shutdown. What should I do? do I need to reformat? thanks.

It’s unlikely a reformat will help as this sounds like a hardware problem. The likely cause is your computer is overheating.

A good software package is SpeedFan. This will monitor your  system and tell you if it is overheating. If it is, then you’ll need to open the case and check all the internal fans are working and that dust isn’t clogging heat sinks. Some CPU heatsinks are notorious for collecting dust.

If it isn’t an overheating problem then it could be a driver or software problem. This requires checking in the Event Viewer to find the problem item. This will probably require the services of a specialist computer technician to diagnose.

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