IT Queries: Computer problems answered

My MYOB accounting program is crashing when I try to export a document such as a pay advice in Microsoft Word. I’m running MYOB 17 and Office 2007 Ultimate edition.

The problem is Microsoft Groove, part of the Office 2007 Ultimate package. You’ll need to uninstall Groove for MYOB to work properly with Office applications.

In Windows XP click Start, Control Panel and Add/Remove Programs. In Vista click the Start button, Control Panel and Programs and Features.

Select Microsoft Office 2007  from the list of programs and choose Change and Add/Remove features, scroll down the list of features and change Groove to “Not Available”. Follow the wizard for the next steps. You may be asked to reboot at the end.

On rebooting, MYOB should be fine.

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