IT Queries: Computer problems answered

About 8 months ago our computer crashed , we recently sent it to a reputable data recovery company and they said it had a severe head crash and could not recover any data.. Should I try another company or am I wasting my time. I heard in America the technology is more advanced and a higher success rate. I am so stressed as I’ve lost nearly all the pictures and videos  of my 2 boys from newborn till then as I thought my husband backed everything up..I desperately need some advice..can you recommended any other company?

Unfortunately we can’t recommend any specific company but there are companies that will recover data from even the most catastrophic failure.

This is a very specialised business so the services don’t come cheap for the equipment and skilled staff to operate it. Expect to pay several thousand dollars if it is a head crash as they will have to dismantle the drive and build it up again.

The best thing we can suggest is to contact your local computer shops and ask who they use for such work. Don’t trust the shops themselves as none will have the equipment to do this sort of recovery.

Best of luck in recovering those baby photos.

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