IT Queries: Computer problems answered

Burning CD with Sonic software. I have a problem – two files (photos) have been burned on the one cd – there is still space on the cd.

When I try to view as a slide show, the cd stops after about 20 images. After a while, the screen will unfreeze and then I can get out of Sonic by using the symbols on the top right hand side of the screen. I cannot, using these symbols, tell the cd to pause, or go back or forward although all symbols appear on the screen after it unfreezes.

Prior to adding the second file, I could views all of the images from the first file. I have Windows XP – still very much learning when it comes to the photo side of things.

It sounds like there’s a problem with the either the CD or the Sonic Software.

The first thing to try is burning a fresh CD. If this works, then it’s likely the CD had some problems.

It’s also possible Sonic was struggling with rewriting the CD. This sort of problem is why we tend to steer people away from re-writing data onto CDs. We prefer to burn once and forget.

This is especially true if you are sending CDs to other people. Set the software to burn at the lowest possible speed and do not use R/W media. The simpler you can make it, the less likely it is that things will go wrong at the other end.

As far as photo management goes, we’re great fans of Google’s Picasa. Not only does this have a basic photo editing features but it also has a CD burning utility. It’s a free download from Google.

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