A dialogue box is open
Hi, I scanned a page and want to change the text on it – It wont let me open in word as it says there is a dialogue box open and I dont know what to do. Can you please help me?
The problem is probably due to the software is opening twice. If you alt-tab, that is hold the alt key down and press tab you’ll be able to move through the open screens and shut the second copy down.
To fix this, try disabling macros in Microsoft Word. Although it’s more likely you’ll have to uninstall then reinstall the scanner or OCR (optical character recognition) software.
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