IT Queries: Computer problems answered

When I open my incoming emails from Outlook Express, any photo or image has been removed from it’s box and I’m left with a cross which doesn”t open when I click on it. Also if a link or web address is included in an email, I can’t click on this to open. Hope you can help this computer novice.

The problem is Outlook Express’ security settings. You can fix this by opening Outlook Express, click the Tools menu then Options.

In the Outlook Express settings box, click the Security tab and take the tick off the setting that reads Block Images and other external content in HTML email.

Be warned though that older versions of Windows are prone to viruses with this setting to turned off so it’s essential you keep your computer up to date with security updates.

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