IT Queries: Computer problems answered

Recently I had a new hard drive installed and ever since I keep getting the following message when sending a bcc in Outlook Express.

An unknown error has occurred. Subject ‘test’, Account: ‘mail.gotalk.net.au‘, Server: ‘mail.gotalk.net.au‘, Protocol: SMTP, Server Response: ’550 5.7.1 undisclosed-recipients is not my name’, Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69.

I have tried re-installing OE to no avail, I have trawled more “error” websites that I care to mention and still the error persists and done dozens of things suggested to fix it, all to no avail.

Any suggestions would be most gratefully received.  Thanks.

There’s a number of problems it could be.

First, check your outbox. There may be a damaged email trying to get out.

Next, have a look at who you are putting in the BCC field. It could be one of those email addresses is damaged.

Finally, double check your email settings with your Internet provider. The settings for GoTalk are available on their website.

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