IT Queries: Computer problems answered

I have DSl modem it works great. If I hook either of my computers to the DSl modem they works fine. If I hook up my 4 port D-Link or Linksys router the computer which is 25′ away will work but the other which is 150′ away will not connect. I have ran a new line, replaced the router ,and talked to someone for an hour at D-link that did everthing but fix my problem. Dell wants to charge me $50.00 just to tell me the problem please HELP?????????????

Normally the first thing I would look at with this problem is the cable running to the computer 150′ away. However you say that you “ran a new line” so I’m assuming you’ve replaced the cable.

The most likely cause of the problem is the network card in the remote computer has a problem with detecting the connection to the routers.

Modern Ethenet cards automatically detect the speed of the device at the other end of the cable and adjust their settings accordingly.

Most modems have compartively slow, and older, 10 Mbit Ethernet connections while most routers have 100 or 1,000 Mbit ports and sometimes defective Ethernet ports struggle to detect the faster ports properly.

The simplest solution is to replace the network card. You can do this yourself with a cheap USB adaptor or you can get your local computer tech to install a new internal card.

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