IT Queries: Computer problems answered

My system is ms 2000 and I have a problem with Incredimail.

When I try to send or forward an email once I click on send the window freezes and I have to press alt ctrl delete to be able to shut down.  I am still on dialup.  I have rung my ISP who told me to change my outgoing stmp to 124.254.72.68 but this made no difference.

Is there anything to fix this or is it time to get a new computer ?

A Windows 2000 system is pushing 12 years old, which is over a hundred in computer years, so it may be worthwhile buying a new system.

With the Incredimail problem, it may be related to the Windows Scripting Host, you can download the most recent version that works with Windows 2000 from the Microsoft web site.

If that doesn’t work, you should look at giving your computer a clean up which may help. Of course, make sure you’ve backed up your data before running the programs.

Once you’ve done all the cleanups, it will be worth visiting the Windows Update website and run any outstanding updates.

Updating Incredimail may help as well, although it may simply be time for a new computer.

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