IT Queries: Computer problems answered

I’ve just bought a new iPhone and set it up. It’s working fine but somehow I have hundreds of contacts I’ve never seen before.

Where have they come from and how can I get rid of them?

The problem is iTunes has detected an old email account or contact list on your computer and decided to use that. Usually if it finds some Outlook Address Books it will use those.

To fix this, open iTunes and click on your iPhone under the Devices heading on the left. This will open your phone details on the right hand side.

In the phone details screen click the Info tab and go down the screen until you get to Contacts.

The setting Synch contacts with…. will be ticked and next to that is a drop down box that lists your various address book options. Choose the program you want to use and the phone will start synchronising the right address book

To avoid copying all the unwanted contacts into your preferred address book, you may want to reset your iPhone before doing this by clicking on the Restore button in the Summary tab. Just note you’ll lose all your applications and settings from the phone and you may have to re-enter some of your settings.

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