IT Queries: Computer problems answered

My problem is  with Windows XP sp3 and the Firefox web browser. The problem has become worse over last few days.

When I download attachments from Yahoo emails & software programmes the file extensions are not there. Can’t open them on my pc even when try the “Open with…” tab. Files show as “_auto_file”.  All of them show up under the Windows Media Player symbol which is wrong so file type is unrecognised and unable to open.

Tried using Internet Explorer as web browser, but it wouldn’t even let me download.  Yesterday, was able to download one of the Mozilla files (opened using Adobe Reader) from the Mozilla help chat line.  Why could I receive that one file ok when none of the others will?

It sounds like something has messed up your file associations so the computer doesn’t know what to do with the files once you have downloaded them.

It’s an irritating problem we’ve covered before in our Cannot Open Programs post.

Another problem that can affect downloads is not having enough space on your hard drive. This will stop programs downloading and installing properly.

We detail how to free up space on your hard drive at our speeding up a computer post. Follow those instructions to make sure you have space on your system.

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