IT Queries: Computer problems answered

I have a pc with Windows XP. A few seconds after I turn it on (ie immediately after the Dell logo disappears), I get a message saying “1. Auto Detect (Digital Input)” and then another message saying “1. Auto Detect Entering power save”. Nothing on the keyboard then lets me do anything and the screen blacks out. The pc keeps making a whirring noise but nothing happens until I turn it off, either by holding in the on button or by turing it off at the wall. The pc is two years old. This happened a month ago for some days, and then one day it just started up as normal. Now it has happened again and has been continuing for about a week. Please help!

The error message means your monitor isn’t receiving a signal from computer. There’s two likely causes for this; a video card problem or a loose cable.

If it is a loose cable, you simply need to check all the video connections into the monitor and the computer are properly connected. Be careful with tightening the thumbscrews as these only need to be finger-tight. Screwing them in too far may cause problems down the track.

Should it turn out not to be the cables then it’s the video card that is causing the problems. Sometimes cards work themselves loose over time and it may just require a technician to open the case and reseat the card.

It may be however the card is failing and needs replacing. If so, it may be time to consider a new computer as some systems have the video circuits built into the motherboard. Talk to your technician before deciding on this.

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