IT Queries: Computer problems answered

I am running Windows XP with service pack 2. I have Norton Antivirus. The computer is running slower by the day. It was suggested to me that I might need to check for Spyware , so i have downloaded spy Doctor . Now it runs even slower . It takes about 10 mins to access the internet from stat up

It could be a number of things causing the problem. You may have a full hard drive and we’ve covered this previously.

It’s possible Norton is causing this problem. One of our criticisms of Norton products is that not only do they allow spyware onto machines, but when the spyware is on the machine Norton makes the problem worse.

The next step is to check your machine for spyware, we have instructions on doing that in an earlier post.

Once you have checked and cleared any spyware, consider installing the latest Windows Scripting Host. Norton relies upon this software to run properly.

In the worst case, uninstall Norton and replace it with another anti virus program.

If the problem continues, it may be you have a more serious problem with your computer and it may be time to call a computer tech.

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