IT Queries: Computer problems answered

Every time I try to install messenger so i can chat on computer by typing it says something is interrupting it from connecting

If you can connect to the Internet through your web browser or email program then it is almost certainly your firewall blocking Messenger.

To fix this, you’ll have to tell your firewall that Messenger is a legitimate program. To do this with the Windows firewall, click on Start, Control Panel, Windows Firewall.

In the Windows Firewall control panel, click the Exceptions tab. If Messenger is listed, tick the box beside it. If it isn’t listed, then click “Add Program” and select it from the list.

If you have a different firewall then you’ll have to go through a similar process. Unfortunately there are dozens of different firewall programs so we don’t have space to go through them here.

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