Cannot send email, connection to the server was interrupted

Over the past week or two every time I send a single e-mail using Outlook the bottom right side of my screen shows 1 of 2 messages being sent even though there is only 1 e-mail in my Outbox.

This also happens every time I open Outlook it begins sending a single message with nothing in the Outbox.

I find this a bit disconcerting as I don’t know if there is some kind of virus, spyware or whatever perhaps sending something I’m unaware of. Nothing shows in Sent Items but the an error message eventually appears at the corner of the screen which upon opening states:

Task ‘ (1) – Sending’ reported error (0x800CCC0F) : ‘The connection to the server was interrupted.  If this problem continues, contact your server administrator or Internet service provider (ISP).  The server responded: 421 Cannot connect to SMTP server (, connect error 10060′

The first line of this error message contains my “other e-mail account which I’ve only needed when I’ve been using wireless access in airports, hotels, etc.

Can you advise me on what to check for? I do use Adaware, Spybot, Windows Defender & AVG.

The problem lies in your Outbox. You’ve created an email that wants to use your mobile email settings rather than the one you use at home or office. Your work or home email server is refusing to send it because the settings are incorrect.

Open the Outbox and you will see the email. Drag it to the drafts folder.

You might get a message saying Outlook is sending the message. If that happens, cancel the Send/Receive and then try again.

If you still want to send the message, open it and click on the Accounts tab in the top left hand corner. Make sure the correct email account is selected. Once it is, click send.

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    One Response to “Cannot send email, connection to the server was interrupted”

    1. Is it possible to contact administration?
      By the way, anybody home?!

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