IT Queries: Computer problems answered

During the past week I changed from Ozemail to Bigpond. Besides other problems with bigpond, I find they will not support Thunderbird. The result is that my extra mail box must be accessed via the Web.  Could you please help to set up Thunderbird?

The Thunderbird setup process is straightforward. Open Thunderbird, click File, New and then Account.

In the Account setup box choose Email Account and click Next.

For identity, you should put the name you want to appear on the emails in the Your Name box and your email address in the Email Address box.

Next is the Server Information page this is where you put in the incoming server settings.  For Bigpond you need to enter mail.bigpond.com in the Incoming Server box. Leave the POP button and the use global inbox options selected. Click Next

The next box is the User Names page. Enter your ISP username in the Incoming User Name box. For Bigpond users this is your email address. Click Next to continue.

In the following box you’re asked to name the account. You can put in anything you’d like to call it; Tony’s account, work email, whatever suits you.

That’s it! When you first go to check email, you’ll be asked for your password. Enter it and tick the box asking to remember your password and you are up and running.

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