IT Queries: Computer problems answered

I recently received a popup for an Adobe update (to Adobe Reader 8.1.2 + Adobe Media Player) with my ISP provider’s monthly invoice. I downloaded both, but then decided to uninstall both. Now when I reboot my computer I get a message headed ADVANCED INF install + the messag Error: Could not locate INF file “c:\WINDOWS\inf\GETPLUSo.INF.”

When I click OK startup proceeds as normal & computer seems to be running OK. Scans with AVG & Norton (Corporate edition) do not find any viruses.

I am running WINDOWS XP SP2. Any advice on how I can stop this annoying interruption to my startup would be just great!

The first thing to try is running the System Configuration Tool and seeing if anything to do with Adobe Reader or GETPLUSo is trying to start with the system.

If not, the next trick is to download Adobe Reader, reinstall it and then uninstall to clear the problem.

Finally, if the problem is still there run a registry cleaner after backing up all your important data.

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