IT Queries: Computer problems answered

I recently visited the website of a large multi-national finance company to check details of a contract we have with them.
Since visiting their website, I have sent a number of emails and received replies from their Australian office.
I am using Windows XP Pro SP3 with Norton 360. I use both Outlook and Outlook Express as email client programs.
After visiting the website of this finance company, I noticed that many of my desktop icons and shortcut icons have changed. Instead of showing icons for Norton 360 or other shortcuts that are normally on my desktop, I now see icons with the logo of this finance company instead. The icon titles are still the same as they used to be.
Any ideas? How do I fix this?
Is this because this company has placed a series of cookies on my PC?

It doesn’t sound like something the finance company would have done. What has probably happened is something in your Windows XP registry has managed to mess itself up.

The simplest fix is to visit the Kelly’s Korner XP Tweaks website and download the Restore Desktop Icons and Taskbar tool (line 195).

Run the tool, while watching out for warning messages from Norton and Windows about the dangers of running Visual Basic Scripts, and that should clear the problem.

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