IT Queries: Computer problems answered

I had the same error as described in this earlier question on my HP PC. I have tried the steps you showed above, but I got an error from RegSvr32: “The module “c:\windows\system32\mscomct2.ocx” failed to load. I have looked into the c:\windows\system32 folder and couldn’t find the mscomct2.ocx. 

If the entire control is missing, you’ll have to reinstall the files. To do this, visit the Microsoft website and dowload the Microsoft Windows Common Controls-2 6.0 package.

Once you’ve downloaded the cab file, you’ll need to open it by double clicking it and copy the contents into the c:/windows/system32 folder.

Once you’ve copied them into your system folder you’ll be able to register them as we discussed in our previous post.

This can be a complex problem to fix and if you are still having problems, you may need to call a computer tech.

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