IT Queries: Computer problems answered

When I send an email with an attached photograph. It doesn’t appear to leave my Outbox but arrives at its destination as many as 19 times. I have contacted our service provider, Harbour IT who took me through a series of tasks but the problem still exists. Can you help?

The likely suspect is the time your email program waits before giving up. You need to change your timeout settings.

In Outlook Express, click Tools, Accounts, highlight your email account and click the properties button.

In the account properties window, click the Advanced tab and under Server Timeouts move the slider to the extreme right, which will show the timeout as being five minutes.

Click okay, restart the computer and see if that clears the problem.

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