IT Queries: Computer problems answered

When I start my computer a message appears saying “ntldr is missing. Press any key to restart”. The machine won’t do anything else.

NTLDR is the key file that Windows needs to load when it starts, if the computer can’t find this then it will sit there waiting for it.

The most common cause of this problem is that a removable drive such as a USB drive or a DVD disk is confusing the system on where it should look for NTLDR. So the first step is to disconnect any USB device and remove any CD or DVD disks.

If the problem still happens on restart, then there is a problem either with the Windows installation or the hard drive. The website Computer Hope has some suggestions of the specific problems and fixes but all of them require some computer knowledge and are best done by a technician.

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