IT Queries: Computer problems answered

I have a Sony Vaio CR Notebook that I purchased in 2008. It was working fine until Thanksgiving. I noticed the screen blurring and I would sometimes have to restart it to get a clear picture. It was mimicking a TV screen that was hit by lightning but to my knowledge, no single event caused it to begin this.

I could partially see and it was loading my icons on my desktop as usual, It just couldn’t be used. Now, it is comletely unusable. The screen is black.

My research papers and pictures are saved on the hard drive under my documents or in Windows Photo Gallery. Is it possible to determine if the hard drive is damaged? and if not…could I somehow extract that information off my sony using some external device? I am a teacher and use computers but am clueless about the logistics of computers. Can you please tell me if I have any options? I would greatly appreciate it!

The good news is it sounds like the display – or the associated cabling and electronics – are causing the problem, not the hard drive. So all the data on the drive should be fine although repairing the computer probably won’t be worth repairing.

You’ll need to take the computer to a computer technician who can remove the hard drive and copy the data to a new computer, DVD or send it to an online storage service. Either way, all of your information should be fine.

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