IT Queries: Computer problems answered

I have had an ongoing problem with Windows 7 (64 bit) not shutting down or taking more than a minute to shut down. The screen simply stays on the shutting down screen with the circular icon going around.

I have updated my drivers, scanned my computer for malware and viruses using Malware Bytes and Trend Micro Titanium 2012. I have also performed a clean up of the system using CC Cleaner. I have also performed a system tune up with Trend Micro Titanium 2012.

I have searched for various solutions predominantly the MS website – knowledge base, solutions etc. One solution I found was to do a clean boot.

When I typed in misconfi.exe & misconfig – no such file was found. Is this the source of my problem and how do I fix it?

The program is MSConfig or the MS Configuration tool. You can see what’s slowing the machine down there.

Website Tech Republic has a detailed description on how to use the MS Config tool in Windows 7. It’s worthwhile looking at the non-Microsoft programs starting up with the system and working from there.

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