My computer has no sound
I have no sound. If I put a cd in these are the messages I get: “There are no active devices available. To install mixer devices, go to control panel, click printers and other hardware, then add hardware.”
Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly.
I have windows xp home edition.
Do I need to re install xp and if so can I do it without losing what I already have in my documents etc.
Hope you can help as I have to travel over 100k to nearest computer fix it place.
Colleen
The problem is with the sound card settings. The first thing to do is open the Control Panel, click on Sounds and Audio Devices and click on the Audio tab.
In that tab, click the drop down box under Sound Devices and choose your soundcard, click Apply and Okay and restart your computer.
If no soundcard is shown, then there is a problem with the system drivers. If you have the installation disk that came with the computer or sound card, then you should run the setup. A call to the manufacturer might assist you with doing this.
If you can’t run the installation routing, you can check the drivers are running properly. In the Control Panel open the System applet, click on the hardware tab and then the Device Manager button.
The Device Manager will list all the hardware installed on your system. On that list, you should check that nothing has a black exclamation mark or a red diagonal through it.
If the sound device has red diagonal then it has been disabled, right click it and choose Enable.
Should it have a black exclamation mark then Windows is having a problem with the drivers. Right click the driver, choose Update and follow the Hardware Update Wizard.
It may be that the card has failed or has come loose on the motherboard. If that’s the case, you’ll need to see a tech. We may have a technician near to you that can help.
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