IT Queries: Computer problems answered

I have just bought a Ipod shuffle and have not been able to sync my music from my desk top (windows XP sp2) error messages are, could not find required disk and unknown error 1418. I have tried with out success is any one able to help??

It sounds like there is a problem with the disk format. The first thing to do is format the disk. In Windows, open My Computer, the iPod should appear there as a device. Right click it and choose Format.

The format settings should be as follows;

Capacity: The full size of the iPod.
File System: FAT 32
Allocation Unit Size: Default Allocation Size
Volume Label: Can be anything you like

The format options are important, none of the options should be ticked.

Click start, leave it until it is reformatted then eject it. Restart your computer, update iTunes and try again.

If it still doesn’t work on the computer, try it on another. If that still fails return it to the shop for a replacement.

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