vDeck email can’t be opened: server configuration does not allow access to this page.
Is there a type of email that has a time expiry to it – so that it refuses to allow itself to be seen again after a particular elapsed time after viewing it ?
A recent email came from a friend and we wanted to see it again, but we now get a “tick” or “checkmark” inside a circle, with “vDeck” written alongside it. Beneath is written “server configuration does not allow access to this page. Please go back and try again”
But no matter how many time we do go back, that same message is all we get.
The problem is the email, or the images in it, are hosted on your friend’s server. This means the email isn’t actually on your machine, but sits on your friend’s Internet provider’s server.
It is possible your friend’s ISP has deleted the message however it might also be the email program you are using is blocking access for security reasons.
Try opening your email account through webmail and see if it works.
Incidentally, this problem can also appear with Firefox not displaying certain web pages or images. Internet Explorer doesn’t seem to have this problem. Again, this is probably a security issue.
All told, it might be better to get your friend to re-send the message and to make sure any images are embedded in the document.
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