IT Queries: Computer problems answered

When I try to log into Gmail using Internet Explorer the search times out whereas if I use Firefox I can gain access without problem.

The problem could be proxy settings in Internet Explorer, to check these click Tools, Internet Options and Connections.

In the connections box, click the LAN Settings and tick the box for Automatically detect settings. Take the tick off Use a proxy service for your LAN. You may need to check with your Internet provider that this will not affect your web browsing.

Another possibility is an errant add in such as a phishing filter or anti virus program. We’ve covered resetting IE in a previous post. Again note this might affect programs like password managers.

Finally, it may be that Internet Explorer needs repairing. This has also been covered previously.

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