Unable to send email
Not able to send using Reply and Forward with broadband BigPond on Outlook emails. We just get a standard reject email.
We are able to send using Reply and Forward wirelessing off my son’s Optus Broadband.
My wife uses a Dell Inspiron and I use a Dell XPS M1210. Both use XP with Office 2003.
We have emailed bigpond re this issue several times and though they said they would address the issue in a general email they have not come back to us.
The reason is your email is setup to use the Optus Broadband connection. When you’re connecting through Bigpond, the Optus servers reject the attempt to go through system as they don’t know who you are.
To fix this, you have to set up Outlook Express to use the Bigpond servers.
To do this, open Outlook Express, click Tools, Accounts, highlight Bigpond and click the Properties button.
In the properties, the servers should both be set to mail.bigpond.com, the account name should be your Bigpond email address and the password your Bigpond password. Remember my password should be ticked and nothing else should be ticked.
Click okay and close then Outlook Express should be fine.
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