IT Queries: Computer problems answered

I downloaded what i thought was a trojan blocker the name of the program is cyber security and now its reporting a number of virus now i can’t access some pages. I have tried add/remove and system restore and its still on my pc. What can i do?

Unfortunately you’ve been conned into downloading some malware. These sort of scams are unfortunately more common than they should be.

The best remover for this is Malware Bytes and we go through the process of fixing this problem in our Removing a Trojan page.

Be warned though that these Trojans often block the spyware remover sites so you may have to download the programs to another computer, transfer them to a USB stick and install them that way.

If it all sounds too complex, and it often is, then you should call your local computer tech.

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