IT Queries: Computer problems answered

I have an error come up when I log on to my computer, it is:

Buffer overrun detected

program: …iles/CA/CA Internet Security Suite/caissclt/.exe

A buffer overrun has been detected which has corrupted the programs internal state. The program cannot safely continue execution and must be terminated.

How do I do this and what does it mean?
Thanks
Raelene

It appears you have a problem with the Computer Associates Security Suite. This is either because you’ve switched to another security package or you’ve been infected with some spyware.

Before doing anything else, we’d suggest you check your computer for malware. If this is due to a virus or spyware infection, then you’ll need to clean it up before going ahead with anything else.

To repair the CA installation and get rid of the error message, you’ll first need to uninstall the program as per our instructions for that on a previous post.

Before uninstalling, check you have the software installation disks. If you’ve replaced this software with another antivirus, then you don’t need to bother about reinstalling and the disks probably won’t be necessary.

If the Computer Associates software is your security suite, then you will have to reinstall. Be aware that you will not be protected until you have reinstalled the software. We’d recommend disconnecting the computer from the Internet while your security software is disabled.

Can you convert old audio cassette tapes to CD and MP3.

Walter

You certainly can, Walter. You need to plug your cassette player into the Line In jack on your computer’s sound card. You may need to buy the right cable from your local electronics shop.

Having done that, you should download the free Audacity program to capture the sound files and save them to your computer.

Audacity also includes a feature to remove any pops or hisses that were on the original cassette and we’d recommend doing this.

Finally you can burn the files to a CD or convert them to MP3.

While the process sounds fairly simple, it usually takes a few attempts to get right. Make sure you have at least a Gb free on your computer and that the line in function on your soundcard hasn’t been muted.

An excellent tutorial on this can be found on the nsftools site.

Best of luck.