I am trying to upgrade from XP to Windows 7 and I’ve purchased a Western Digital external Hard drive so that I use the Windows easy transfer but I cannot save anything to this drive as it doesn’t appear as one of the available drives.
In Device Manager it shows as working correctly. It uses Windows USB drives so I have checked these. I have also used WD Help and they initially thought I had a faulty or damaged drive but I have the same problem with the replacement drive.
The likely problem is Windows has given the wrong drive letter to your external disk which is already in use by another device. This is a common problem on networks.
To fix it, you need to tell the system to change the drive letter. To do this, right-click My Computer, then click Manage and select Computer Management (Local)
On the right hand side of the screen (pictured above) click Disk Management then right-click the new drive and select Change Drive Letter and Path(s).
Click Change, and in the list, select a drive letter for the external drive that isn’t being used by another drive. It’s usually best to leave a few letters spare so this doesn’t happen again, for instance if the existing drives are C:, D: and E:, choose H or I. A good choice is R for “Removable Drive”.
When you’ve selected the new drive letter, click OK, and then click OK again.
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