things keep being strangely deleted
Hi Paul,
Unfortunately you had run out of time on the excellent radio program last night when I called. Wondering if you have any idea what has suddenly happened to my pc, XP o/s, HP9002.
1. All of my Inbox in Outlook Express disappeared. The 400 emails had been sent to the Deleted folder. This always happens when I first go in to Outlook
2. The Delete keyboard key no longer works.
3. When I click on the task bar Start menu a pop-up asks me if I want to send the Start Menu to the Recycle bin. This only seems to happen intermittently.
Do you think I have a virus? I tried to install AVG but it failed to install with a “virtual memory” issue.
You mentioned Avast on the program last night. Would I have better luck trying to install it?
Hope you can help.
This certainly is very suspicious behaviour and the first step would be to follow our Removing a Trojan instructions. Before doing that, make sure all your data has been backed up.
Both free versions of AVG and Avast! are good programs and you should use whichever one you find easiest to install.
If no malware is found, it might be best to have a technician look at the system and your security settings.
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