IT Queries: Computer problems answered

I received an email from Adobe asking if I wanted to upgrade to Adobe Acrobat 2010 at a cost of US $12.97 a year for 3 years. As I took this to mean that if I didn’t do this, it would mean that in the future, I couldn’t use this facility for downloads, reading files  etc. Am I correct, as I was under the impression that updates were free.Can you clarify this for me please?

This email, usually claiming to come from “Adobe PDF Support”, is a scam and you should just delete any email from them or mark it as spam.

Adobe products have their own update program which will usually tell you when an update is needed, if you are in doubt you can visit their website for the latest versions.

Should you choose not to update Abode Reader, the program that reads PDF files, then you’ll still be able to read the files but you might not have access to some features (which most people don’t use anyway).

Messages like this you should just ignore.

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