IT Queries: Computer problems answered

I am operating on Windows XP.

Whilst installing the latest version of AVG Free and after re-booting a dialog box appeared with the following message:- ‘The software you are installing for this hardware Non-Plug and Play Drivers has not passed Windows Logo testing to verify its compatability with Windows XP”.

It recommends not continuing,which I did.

What does it all mean ? should I have carried on or not.

The Windows Logo testing refers to Microsoft’s program of certifying that devices and software is compatible with the current version of Windows. The aim is to let consumers know what products are guaranteed to work on their computers.

While the program is a good idea, it involves quite a bit of cost for vendors and Microsoft so not all equipment is certified. Also older products won’t be certified for newer Windows versions and manufacturers rarely bother certifying new products for the older versions of Windows.

So generally you can ignore the warnings and proceed with the installation, just note that running uncertified products on your system might increase the chances of the computer being slowed down or becoming unstable.

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