IT Queries: Computer problems answered

My Canon Pixma IP 1000,  3 – 4  years old and been fine. Suddenly won’t print text. Same in Word, Publisher, Notebook, Excel etc. Graphics, pictures, lines etc all  print OK, but no text….. Have cleaned nozzles tried new usb cable,  Reinstalled driver…Grey scale test works fine…. But still no text.  Any suggestions please?

It sounds like the black ink cartridge or print head isn’t working properly. The fact it can print greyscale and graphics indicates the printer’s color heads are fine.

You may want to try running another head clean before replacing the black ink cartridge. When you do it’s a good idea to try printing out something that is very heavy in black text.

Keep in mind though that the Canon IP1000 was a very cheap printer at its time and it simply isn’t designed to work forever so it might be time to consider a new printer.

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