IT Queries: Computer problems answered

Yesterday afternoon, I went back to my Outlook Express inbox to check an email from a few days ago and everything prior to that morning, right back to 22 July 2010 (1 years worth) had vanished. Other folders, including deleted, were still there.

Do you think they are still on the computer somewhere, and if so, how do I retrieve them.

The emails are almost certainly there, Outlook Express though is notorious for damaged folders losing email.

Recovering them is a fiddly task, first find the Outlook Express Data store as we describe in Fixing a Damaged Outlook Express Inbox.

Close Outlook Express and copy the folder that contains all the Outlook Express files to somewhere in My Documents.

Then re-open Outlook Express and import the mailboxes as we describe in the Recovering old outlook express messages and address book post. Make sure you have ticked the box reading “do not import duplicates” or you’ll double up the other folders.

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