IT Queries: Computer problems answered

My laptop turns itself off after five minutes when unplugged from the mains. Is the charger broken or is the battery worn out?

It’s probably the battery as the computer is running for five minutes so it’s getting enough charge to start but little else.

You can check this by looking at the battery icon on the computer, if it shows a lightning bolt across it then the battery is charging.

If it’s not, then you may be able to purchase a replacement charger for under thirty dollars.

Should it be the battery that has failed then its unlikely it can be replaced for a reasonable price, so you have to accept this computer will be have to plugged in until you decide to replace it.

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