IT Queries: Computer problems answered

Since installing AVG all my attachments have disappeared. What should I do?

This is probably due to the wrong email scanner being installed. You’ll need to reinstall the program.

If you don’t have the file you installed AVG with, visit the AVG website and download the installation file.

Run the installation file and choose Add/Remove components. Co through the Wizard until you get to Email Scanning then choose the Advanced Configuration option.

In the Email Scanner screen choose the email program you use. If you have no choice, or you use more than one email program, choose Personal Email Scanner for all other applications.

Continue through the wizard until it finishes. Reboot your computer and it should resolve the problem.

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